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23 replies [Last post]
wrexhamwrecker
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 31/10/2009

all i get is a black screen

gaz91610
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 31/10/2009

Same here. Just a black background

Grease Moneky
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 31/10/2009

Yup, nice sounds but black screen.

Probably down to my graphics card as i'm running on a laptop. No top spec 3D graphics card here.

XP PRO, SP3
2ghz Intel chipset
1.5gb ram
ATI Radeon XPRESS 200M
 

 

 

StephenLeex
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 31/10/2009

 I can not see the track also.

alan
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 31/10/2009

same here, where's the headlight knob ;)

support_RTR
User offline. Last seen 2 years 10 weeks ago. Offline
Joined: 31/10/2009

Thanks for reporting the fault.

Please can you repost in this forum your machine spec and exact graphics card model

(except grease monkey)

Hiphen
User offline. Last seen 2 years 12 weeks ago. Offline
Joined: 31/10/2009

same black screen,

vista home premium sp1,  intel core 2 duo T5800 2ghz, 2gb RAM, SiS Mirage 3

Spaceboy
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 30/10/2009

FYI: No idea if this is relevant but I briefly got a blackscreen when moving from window mode to fullscreen <alt> + <enter>

 

Maybe switching between the 2 will force a screen update ?  Long shot I know ;)

roderick
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 22/09/2009

Anyone having this problem, can you please send us your Log files?

 

Go to:

C:\Program Files (x86)\RealTimeRace\Demo

 

and email your rtr.log to support@realtimerace.com

 

Thanks!

 

Roderick

Real Time Race

gaz91610
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 31/10/2009

Xp Pro SP3

AMD Athlon 64 3200+

Ati Radeon Express 200 256Mb

2Gb RAM

codecowboy
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 01/11/2009

+ 1 for black screen. I can see the car but not the track. I hadn't hoped for much as I'm running it in Parallels on a mac but the fact that real PCs are having the same problem leads me to think it might be fixable?

I have 3D acceleration turned on in parallels options. Any recommendations on memory to allocate to the VM? XP SP3 running with 1GB memory, 128MB graphics memory and 2 of 4 cores allocated.

i am able to see the rotating cube when running dxdiag to test direct x support.

budda
User offline. Last seen 2 years 9 weeks ago. Offline
Joined: 29/10/2009

It seems to be more common with Windows XP SP3 users than say, Vista or Windows7 users....? 

tiveroz
User offline. Last seen 2 years 12 weeks ago. Offline
Joined: 02/11/2009

 Black screen issue, log sent as requested...

AMD Sempron 3600 2.00 Ghz

2Gb RAM

ATI Radeon Xpress 1150

Vista Home Premium

spacehop
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 02/11/2009

hey there,, havin just installed this,, pretty new idea. i have come across the same problems,, no background nor any sound

here is my log and specs of my machine.

WinMain
InitApp
004DEA50004DEBD402736488004DEC00004DEBD402736488004DEC00004DEB58004DEBD402736488004DEC00004DEBD402736488004DEC00004DEBD402736488004DEC00004DEBD402736488004DEC00CreateWindow
OnCreateDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75
MainLoop
OnLostDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75

Initializing NodeSound.
CreateDX9Effect 101
Device not found!:
Device not found!:
Device not found!:
Device not found!:
OnLostDevice
OnDestroyDevice

P4 3.05ghz

Nvidia 6200 256mb

1 gb mem

1000 gig hard drive

Windows XP sp3

pc runs most modern games which need high video support, but only this has a problem.

 

Cheers for the new inspiration of gaming. Rock on. i know its only a demo tester,

andyjb
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 02/11/2009

----------------
Begin Log output
----------------

WinMain
InitApp
004DEA50004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEB58004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00CreateWindow
OnCreateDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75
OnLostDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75
MainLoop
OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75

Initializing NodeSound.
CreateDX9Effect 101
Device not found!:
Device not found!:
Device not found!:
Device not found!:
OnLostDevice
OnDestroyDevice
 

 

 

 

Advent 7201 laptop,

1.86GHz Intel Celeron M Processor,

1GB RAM,

Windows Vista :( (I know)

ATI Radeon Xpress 200M

andyjb
User offline. Last seen 2 years 13 weeks ago. Offline
Joined: 02/11/2009

----------------
Begin Log output
----------------

WinMain
InitApp
004DEA50004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEB58004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00004DEBD402E93E20004DEC00CreateWindow
OnCreateDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75
OnLostDevice
OnResetDevice
CreateDX9Effect 103
Warnings building 00000067
C:\Program Files\RealTimeRace\Demo\resource(94,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\Program Files\RealTimeRace\Demo\resource(85,11): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75
MainLoop
OK to use texture format113
OK to create 16-bit float textures
OK to use texture format21
Depth format found: 75

Initializing NodeSound.
CreateDX9Effect 101
Device not found!:
Device not found!:
Device not found!:
Device not found!:
OnLostDevice
OnDestroyDevice
 

 

 

 

Advent 7201 laptop,

1.86GHz Intel Celeron M Processor,

1GB RAM,

Windows Vista :( (I know)

ATI Radeon Xpress 200M

support_RTR
User offline. Last seen 2 years 10 weeks ago. Offline
Joined: 31/10/2009

 Thanks for your patience

Cooleo
User offline. Last seen 2 years 10 weeks ago. Offline
Joined: 03/11/2009

 I'm not part of the development team, but this may help. From your Logs it seems like there is a DX9 error. Just a quick suggestion, may not fix but have you tried updating your DirectX 9? (Yes, This includes you Vista/7 Users, Alot of the DX9 runtimes arn't in Vista/7)

 

http://www.microsoft.com/downloads/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

AeroMad
User offline. Last seen 2 years 5 days ago. Offline
Joined: 02/11/2009

Just Tested it on my Laptop with the update and no luck I'm afraid :(

Specs:

Windows Vista
AMD Turion 64 X2 TL-58
2GB RAM
ATI Radeon X1270

support_RTR
User offline. Last seen 2 years 10 weeks ago. Offline
Joined: 31/10/2009

Thanks to everyone who's reported this.

We've gotten a really good number of log files and we're working on it right now. An update will be available soon!

 

Roderick

 

RTR Support

chrisleigh
User offline. Last seen 32 weeks 1 day ago. Offline
Joined: 27/10/2009

OK we have a fix which we have done a limited trial on.

Go to the download page and take either the 25meg upgrade or the Full demo.

 

Its partially solved the problems.

We are looking for log files gain where it doesnt work.

Thanks

 

Support

 

 

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